We were first-time homebuyers, looking for a home in the Colorado Springs area. We lived in North Carolina at the time, so we first spoke to Bethanie by phone and email. She guided us through the process, and suggested multiple local lenders we might contact, what kind of questions to ask, and the importance of getting approved before we made a 5-day trip to look at homes in Colorado Springs. She always responded promptly to any questions we had. During our house hunting visit, Bethanie made herself very available and went above and beyond our expectations. We looked at about 20-25 houses, and each night, Bethanie would search for new homes to look at, as we narrowed down the neighborhoods that we were most interested in. She would somehow then schedule showings before the next day. She was incredibly patient, knowledgeable, and professional. Once we chose a home and decided to put an offer in, she walked us through the entire process and made it very easy, especially since we went through the closing process in a different state. Once we finally moved in, Bethanie visited with a housewarming gift and continued to occasionally follow up. She's also been an incredible resource for services, like a fireplace service company and appliance repair company. I would recommend Bethanie Traver and Action Team Realty in a heartbeat to anyone buying a home in the Colorado Springs area.